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Internet Explorer (open web browser)

• Select "Tools"
• Select "Internet Options"
• Select the "Security" tab
• Select "Custom Level"
• Scroll down to Scripting of Java applets
• Select "Enable"
• Select "OK" to save
• Refresh login page

Firefox (open web browser)

• Select "Tools"
• Select "Options"
• Select "Content" Tab
• Check "Enable JavaScript"
• Click "OK" to close
• Refresh the login page

Chrome (open web browser)

• Select "Customize and control Google Chrome"
• Select "Settings"
• Select "Show advanced settings"
• Under Privacy Select "Content Settings"
• Select the Radio Button that says "Allow all sites to run JavaScript (recommended)"
• Click "Done" to close window.
• Refresh the login page.

Safari (open web browser)

• Select "Safari"
• Select "Preferences"
• Select "Security Tab"
• Select "Enable Java"
• Close window — Refresh login page

Opera 4.x and Up

• Check Opera Support.

Are my transactions secure?

Yes.

The reason the "padlock" does not show in the browser is because the site uses frames. Currently, browsers do not properly display secure certificate information for a portion of a frame set that is secured. This does not mean you are not going over a secure connection. The sub-directory is still accessed through the secure server.

To verify that this page is secure, you can do the following:

Explorer:
If you right click on the middle box and select "properties", The connection will show "SSL", the URL will show the https:// and clicking on "Certificates" will provide our secure certificate details.

Chrome:
If you right click on the middle box and select "View Frame Info", the connection will show "SSL", the URL will show the https:// and clicking on "Certificates" will provide our secure certificate details.

Firefox:
If you right click on the middle box and select "This Frame" then "View Frame Info", the connection will show "SSL", the URL will show the https:// and clicking on "Certificates" will provide our secure certificate details.